How Mars Built a Business - BusinessWeek當MM巧克力也提供客製化服務, 其他傳統產業是否也該深度思考異業clone.
1. differntiate business model is the first.
2. scalable for the business model.
3. forget customer expectation first, make the process faster first.
4. interatively, pilot run to make whole picture more clear.
5.
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